Life Sciences
Case Study

From risk averse
to addressing risk proactively

Redefining risk for an international healthcare manufacturer

A Skarbek effect case study

One of the leading global healthcare companies in the world asked Skarbek to evolve their current risk management culture and ways of working, address their current challenges and reframe how they view and navigate risk going forward in order to better enable growth from innovation.

Skarbek Associates case study
The needs

The client wanted to evolve its ways of working concerning risk management. Whilst their ability to identify risks was evident, the rigour around risk mitigation was not established and with no common method to frame the risk, or proactive way of tackling risks, this often led to abandoned projects, under-resourced mitigation plans, or delays due to slow decision making. This, coupled with a very risk-averse culture resulted in innovation falling behind, or coming in late compared to the competition. The need was to set them up on a journey to look at risk through a positive lens and equip them to get better at predicting risk and focussing their efforts on increasing the probability of success.

How we helped

Skarbek designed, developed and delivered a bespoke 3 half-day intense risk management programme with the client to first establish the current organisational context for risk, but also to further participants’ knowledge and ability to effectively analyse risk, identify and focus on points of vulnerability and take action to increase their probability of success. Through the introduction of new tools and techniques, such as the ‘pre-mortem’ approach, ‘McRaven graphs’*, and the ‘delivery confidence assessment’, the team were able to develop new tactics to accurately assess and report on risks and therefore prioritise and resource appropriately.

*A Skarbek developed technique inspired by William McRaven’s analysis of success factors in Special Operations Missions.

The results

The Skarbek-led programme provided the client with:

  • A fully aligned cross-functional team with a re-focussed and forward-looking risk management framework, using common language, messaging and methodology to better manage risk.
  • A new perspective and ability to drive quality risk analysis and identify actions that address risks pro-actively.
  • Ongoing action plan and upskilled team with new tools and techniques that can be implemented immediately, enabling streamlined communication across functions and the ability to improve innovation delivery.
  • A transformed mindset within the team towards a more positive culture around risk, an elevated ability to look at risks as opportunities and raise their project probability of success.
  • This programme was evaluated very highly (4.5 / 5) by the 60+ participants and the tools and techniques used were voted to be simple, easily implementable and, once implemented, of very high value to the risk ways of working.

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I just want to say a simple THANK YOU for the great PM work which you have demonstrated in …high regards to your technical and professional competency which you bring to the table…Specifically more on your project communications, issue escalation, conflict resolution & project tracking has been of very high quality… PM team have also gained a lot from your experience. Well done and Thank you.
Global innovation portfolio director

Pat Ansell

A highly experienced executive with a strong track record of delivery in senior finance and commercial roles

Dirk Schraepen

Experienced program manager, with close to 20 years of experience

Ian Pontefract

Chairman with a reputation for building high-performing teams and driving sustainable growth

James Hayward

A former soldier with a strong record leading strategic projects in the hospitality, leisure and sports sectors.

Aline Fornear

Experienced R&D and technical project management professional with extensive experience delivering innovation in the FMCG industry